All Systems Operational
Credit Card Processing Service Operational
eCheck Processing Service Operational
Flow Service Operational
PDCflow User Interface Operational
Network Connectivity Operational
API Services Operational
GW Authentication Operational
Company Administration Service Operational
IVR Service Operational
Notification Service Operational
Portal Operational
Schedule Service Operational
Transaction Service Operational
Secure Overlay Operational
Signature Service Operational
Tokenization Service Operational
Transaction Inquiry Operational
eCheck ? Operational
Credit Card ? Operational
Auth Signature Audit Operational
Auth Signature Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 5, 2022

No incidents reported today.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022
Resolved - Dear Valued Customers,

We received a communication from ACHWorks this morning regarding 9/26 transactions and would like to bring it to your attention if you haven't already received it. As a reminder, this issue only affected our ACHWorks clients. Please see their message below:

"I am sorry to report that it appears yesterday’s evening ACH file was not transmitted to the ACH successfully. ACHWorks has logs of the file being transmitted to the bank, but no confirmation that the bank has sent the transactions to the ACH.
Our operations team is working with the bank to determine if the file was not transmitted to the ACH. Once we have confirmation that the file was not sent last night, the transactions will be sent today as Same Day ACH transactions today. The result will be that payments which normally would have posted this morning won’t post to the receiver’s account until this afternoon. All same day ACH sur charges will be waived for the same day ACH file today.
Sending the transactions as same day ACH will not impact your hold period, the transactions will settle as if they had been processed during the normal evening window on 9/26/22."

Thank you!

Sep 27, 15:26 MDT
Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.