PDCflow - Notification Service Disruption
Incident Report for PDCflow
Resolved
Our Notification Service experienced technical interruptions that prevented some automated emails from being sent. Specifically effected were Event Notifications for automatic update regarding payments and Flows. Please see the affected timeframes below:

Monday 8/26/24: 11:55am - 12:29pm
Wednesday 8/28/24: 9:07am - 9:12am

To address this, our technical team took immediate action yesterday and is currently working on improving our notification system to prevent similar issues in the future.

We apologize for any inconvenience this may have caused and are working diligently to ensure smoother operations going forward.
Posted Aug 28, 2024 - 12:44 MDT
This incident affected: API Services (Notification Service).