Card Gateway Outage - Partial Interruptions

Incident Report for PDCflow

Resolved

Our Card Processing Gateway Provider has reported stable processing. Some services and requests may still fail while they finish recovering.

We will continue to monitor and provide updates if the status changes.

We apologize for any inconvenience this may have caused.

Posted 18 days ago. Mar 19, 2025 - 07:18 MDT

Identified

The issue has been identified by the Card Processing Gateway Provider, they are actively working on a fix.

We appreciate your patience as the issue is resolve. Thank you for your understanding.

Posted 18 days ago. Mar 18, 2025 - 16:51 MDT

Investigating

Valued Customer,

Our Card Processing Gateway Provider is experiencing a partial disruption affecting Card processing services.

We are seeing a high rate of timeout errors from our credit card processing gateway provider.

We are currently investigating the issue and apologize for the inconvenience.

Posted 18 days ago. Mar 18, 2025 - 14:18 MDT

This incident affected: Credit Card Processing Service.